Splytt Support

We're here to help you get the most out of Splytt

📧 Contact Us

Have a question, found a bug, or need assistance? Reach out to our support team and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I upload a video?

Tap the upload icon in the tab bar, select a video from your camera roll, add hashtags and a description, then tap upload. Your video will be processed and shared with the community.

Why am I seeing the same videos?

Splytt tracks your viewing history to show you fresh content. If you're seeing repeats, try clearing your app cache or there may be limited new content in your preferred categories.

How does the recommendation system work?

Splytt learns from your viewing behavior and hashtag preferences to recommend videos you'll enjoy. The more you watch, the better your feed becomes.

How do I delete my data?

To delete your local data, uninstall the app. To request deletion of uploaded content or cloud data, please contact us at support@failco.com.

Is Splytt free to use?

Yes! Splytt is completely free to download and use. There are no hidden fees or premium subscriptions.

🐛 Report a Bug

Found something not working correctly? Help us improve by sending a bug report with:

💡 Feature Requests

Have an idea that would make Splytt better? We'd love to hear it! Send your suggestions to our support email and we'll consider them for future updates.