BestPlan Support

Help, questions, and bug reports for the BestPlan iOS app.

Contact

Email maskndafi@gmail.com and you will get a reply, usually within two business days. Including your iOS version and what you searched for makes a problem much faster to track down.

Common questions

Why did a search return nothing?

BestPlan only shows places and events it can confirm are actually open or happening when you asked. If nothing is confirmed nearby in your time window, it shows nothing rather than guessing. Widening the distance or choosing a different time usually helps.

Why are opening hours sometimes missing?

Hours come from each venue's own published sources. When those disagree, are ambiguous, or cannot be found, BestPlan marks availability as unknown instead of inventing a time.

How is my location used?

Only while the app is open, to center the map, label your area, and find nearby options. It is never sold, and never used for tracking. See the privacy policy for the full detail.

How do I delete my account and data?

Settings has a “Delete my data” action that removes your BestPlan data from the device and signs you out. If you want anything else removed, email the address above and ask.

Privacy

The full privacy policy lives at the privacy page.